1. Information you provide
Depending on the feature used, this may include contact details, wallet addresses, transaction data, payout information and messages sent to support. SwiftRamp should never request a wallet seed phrase or private key.
2. Information collected automatically
Hosting and security systems may process IP address, browser and device information, timestamps, security logs and basic usage information required to operate and protect the service.
3. How information is used
Information may be used to provide quotes and transactions, deliver support, prevent fraud, secure the service, comply with legal obligations and resolve payment or operational issues.
4. Service providers
Information may be shared with providers where needed for hosting, payment, banking, fraud prevention or digital-asset infrastructure, and where disclosure is legally required.
5. Public blockchains
Blockchain records can reveal wallet addresses, transaction identifiers, amounts and timestamps. These records are public and generally cannot be changed or deleted by SwiftRamp.
6. Retention and security
Information should be kept only as long as needed for operational, legal, accounting and fraud-prevention purposes. Reasonable technical and organisational safeguards should be used, though no online service can guarantee absolute security.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or receive certain information. Requests can be sent to contact@swiftramp.fr.
8. Changes
This policy may be updated as SwiftRamp, its providers or applicable laws change. The latest effective date should always be displayed before publication.